Thank you for your interest DINOSAUR RESIN REPLICA
Freight- all prices do not include freight.
Cancelation Policy- All sales are final and no refund is available when the Performa contract is signed and the production has started.
Privacy- Dinosaur Resin Replica respects your right to privacy. Any information you give us is strictly confidential. We do not sale, exchange, share or rent any of the information we obtain from you. All information is for the sole purpose of completing your order. We do not send unsolicited emails.
Damaged Item(s)- special care is taken when packaging your item in the containers for a safe arrival. Freight damage is very rare but it does happen. Resin products can be repaired very reasonably. It is your responsibility to carefully inspect item for damage and notifying the carrier immediately. If your item or package shows visible damage from shipping and you feel that your item could be damaged, please open the package and inspect. If damaged, please have the delivery driver make note on the delivery receipt of all damage to the item as well as the packaging. Should you find damage after accepting your item and you wish to file a damage claim, you must contact the Freight Carrier and insurance carrier immediately to report the damage. It is important to keep all damaged pieces as well as all packing materials -this includes pallet, box, strapping, packing material and labels. All items are required by the freight carrier to conduct an inspection. Digital Pictures of damaged item(s) will be needed. Dinosaurresinreplica.com is not responsible and will not reimburse on damaged items during freight. You must file a claim with the freight and or insurance carrier if damage is found after the delivery receipt has been signed. Items with minimal damage can be repaired by you as another option. Items cannot be returned.
Customs- Due to the US Customs, freight can be held for several days to weeks for inspection. This is not the norm. The storage charges, labor charges and unloading and loading charges for the product inspection is billed to the customer. This is the policy of the US Government. Dinosaurresinreplica.com is not responsible for any of these charges, damages or delays.
Return Policy -Returns are not permitted
Sales Tax- Sales tax will be charged in states that require it. Tax exempt status requires us to get a valid signed exemption certificate.
Specifications- Measurements are Approximate All animals are Imported and made of a Durable Resin or Fiberglass. Since products are Hand Painted each one has their own unique characteristics and can vary slightly from the pictures.